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Important Information

Arriving Late ?

We are seeing large numbers of patients arriving late for their appointments recently. Please note that if you arrive more than 10 minutes late for your appointment you will not be able to be seen. You will need to rebook a further appointment.

Care Navigation

You should always consult with NHS 111 by phone or online and use their symptom checkers and guidance, or you can contact your local pharmacy who can provide advice and treatment free of charge for many medical conditions BEFORE requesting an appointment to see or speak to a GP, as many problems can be treated using these options.

For dental and eye problems, you should contact your local community dentist or optician respectively.

Group A Strep

For specific information on Group A Strep and Invasive Group A watch the following video.

https://www.youtube.com/watch?v=9FVaCWgPRRo

We ask that you always visit these channels before contacting the surgery to request an appointment.

Non NHS Work

ANY NON-NHS WORK (SUCH AS PRIVATE LETTERS, REPORTS OR COMPLETION OF CLAIM FORMS ETC) MAY BE DELAYED OR SUSPENDED DEPENDING ON AVAILABILITY OF CLINICIANS. PLEASE COMPLETE THE ONLINE REQUEST AND A MEMBER OF OUR TEAM WILL CONTACT YOU TO DISCUSS ANY REQUESTS.

Cost of Living Increases

Are you struggling with money issues. Residents in Cardiff and the Vale can now access specific service to help manage finances and ensure you are receiving all benefit that you may be entitled to. See the attached flyers for more information and how to contact them. Leaflets are available in English (Eng) and Welsh (Cym).

Cost of living leaflet 23 Sept 22 template FINAL ENG.pdf

Cost of Living Help 23 Sept 2022 CYM.pdf

COL FAQ Eng FINAL.pdf

Cost of living FAQ CYM.pdf

Practice Information

NHS App - For Online Appointment Booking and Repeat Prescription Requests

We are pleased to announce that you can now access health services from Meddygfa Canna Surgery on the new NHS Wales App. The App is a simple and secure way to: book routine appointments, order repeats and view parts of your medical record. To access the App you must have a fully verified NHS Login, or a valid photo ID to prove who you are and be aged 16 or over. Download the App today or use the desktop web version available. Find out more at:

Help page NHS login - NHS Wales App

Please Note that this replaces My Health On Line (MHOL). MHOL has been terminated due to technical issues, so all MHOL users should download and use the NHS App from now on.

Practice Leaflet

English and Welsh versions of our practice leaflet can be viewed, downloaded and printed by clicking on the links below. These are particularly useful for newly registered patients.

Practice Leaflet Update Final 1 - Welsh.docx

Practice Leaflet Update Final.docx

Practice Registration & Change of Address Policy

Click on the link below to view our registration and change of address policy. The policy is applied to all patients in all cases where they have moved outside the practice operating area. We cannot accommodate patients who are not residing within the practice operating area under any circumstances.

Registration and change of address policy (002) (1).docx